Thriving and Diverse BPS Ecosystem
Virginia’s vibrant business ecosystem supports a fast-growing BPS industry of over 2,700 companies in a range of BPS segments – including back-office and business support services, customer service, and consulting. The BPS industry varies widely across regions of Virginia: Northern Virginia, for example, is known for major IT and consulting companies and federal contractors, while the scenic Southwest Virginia region is a cost-competitive location for back-office and customer service operations.
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